Warranty Information

2MORO & IT Fully Assembled Brand New PC Systems come with standard 18 months Onsite Pickup & Return Warranty (1 Years RTB warranty applied if noticed)

 

Extended warranty is return to base warranty. 

eg:

Extend to 2 Years warranty: Standard 18 Months Onsite Pickup & Return Warranty + 6 Months Return to Base Warranty

Extend to 3 Years warranty: Standard 18 Months Onsite Pickup & Return Warranty + 18 Months Return to Base Warranty 

 

Definition:

2MORO & IT Onsite Pickup & Return Warranty: if your computer had hardware problem, 2MORO & IT will arrange courier pickup or send courier tickets to collect it back to the shop and Return it to you for free

Return to Base warranty: Customers' responsibily to return the computer back to the shop, either by courier or self drop in.

 

** 18 Months Onsite Warranty for All Fully Assembled Brand New PC Systems(1 Years RTB warranty applied if noticed)

** All Hardwares, Laptop, Brand PC system  carry 1 year standard/onsite warranty ()

** All Accessories carry 1 Year RTB warranty ( Include keyboard, Mouse, Cables, Headset Unless otherwise stated)

** For all Third Party On-site Warranty Products (includes Monitors, Brand PC systems, Laptops) buyer need to deal directly with the manufacturer’s ASP

( Follow the Warranty Procedure on the Warranty Terms and conditions document)

** Software problems are not covered by the warranty

** All physical damages are not coverd by the warranty